Ticketing Executive

Job description

Salary: Please state your expectations within your application Contract: Full Time, 40.5 hours a week Location: The City Ground, Nottingham, NG2 5FJ Department: Ticketing: Reporting to: Head of Ticketing: Closing Date For Applications: 22nd May 2026 About the Role: Provide first class service to customers and supporters purchasing tickets both in person and over the phone for all Club football fixtures and events by delivering a level of customer service which exceeds the customer’s experience, increases ticket sales and maximises revenue. The Perks of the Job: Opportunity to access tickets for events at The City Ground. Employee Assistance Programme. Access to high street and gym discounts. Discount within our Club shop. Free on-site parking. Key Tasks and Responsibilities: Deliver a first class level of customer experience to all supporters purchasing tickets for Nottingham Forest Football Club fixtures. Undertake sales of match tickets, season cards, membership and other ancillary products promoted by the Club, including but not limited to matchday sales. Undertakes all necessary checks to ensure all concessionary and disabled tickets are sold correctly and customer needs are id...