Sales Associate - Retail Sales

Job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey! Nature & Scope: Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life. Key accountabilities and responsibilities include the following: - Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained - Resolving customer issues effectively at store level in a timely and positive manner. - Be a team player and contribute to the stores’ success. - Perform POS (point of sales transaction...