Supervisor Restaurant Shift- Full time, Smashburger (Harrah's SoCal)

Job description

This job supervises activities of Smashburger outlet and creates a life for our guests. This job contributes to Smashburger and Harrah’s Southern California Resort success by providing fast, friendly and Exceptional Customer Service to all guests with quality beverage, products and maintaining a clean and comfortable and safe store environment. The Supervisor is responsible for modeling and acting in accordance with Smashburger Guiding Principles and with Harrah’s Southern California Resort’s Mission Values and Vision. - Participates in interviews and the recruitment process. - Perform daily development of team members and timely annual review preparation with management, including employee performance reviews. - Ensures proper training, mentorship, and development of team members. - Ensure new team members documentation, preparation, and certification are complete within 7 days of their employment. Such as, Welcome to the Empire Orientation, Onboarding checklist, Food handler card, etc. - Recommends wage increases and promotions based on company policies and procedures. - Aid in updating team member documentation including, disciplinary actions, action plans, positive Medallia men...