Business Process Optimization Analyst

Job description

Responsible for analyzing and improving business processes to support operational efficiency, cost reduction, and service quality. Works with moderate supervision to evaluate workflows, identify improvement opportunities, and support the implementation of process enhancements. Applies foundational knowledge of process improvement methodologies and collaborates with cross-functional teams to deliver measurable results. Solve a range of mostly straightforward problems with some increased scope and complexity. Developing professional with basic skill set and proficiency with procedures and techniques. Analyze existing business processes to identify inefficiencies, redundancies, and areas for improvement Develop and maintain process documentation including process maps, flowcharts, and standard operating procedures Contribute to the development of business cases and value assessments for process initiatives by gathering data and supporting ROI calculations Collaborate with stakeholders to gather business requirements and translate them into process improvement opportunities Support the implementation of process changes and monitor their effectiveness Conduct root cause analysis and rec...