Patient Services Coordinator, Home Health

Job description

Become a part of our caring community The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Use your skills to make an impact - Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. - Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. - Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. - Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. - Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunctio...