AH MSKI Orthopedic Urgent Care Randolph - Patient Services Specialist - PT
Advocate Aurora Health · Charlotte, North Carolina, US
Department: 02190 GCMG Sports Medicine: Randolph - Immediate Care Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional In...
Job description
Department: 02190 GCMG Sports Medicine: Randolph - Immediate Care Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: Variable; 5 shifts per week - Weekdays 5p-9p and Weekends 9a-2p. Schedule will be Tuesday, Wednesday, Thursday, Friday, and Saturday; Off on Sunday and Monday. Pay Range: $19.80 - $29.70 Essential Functions: - Exemplify caring and compassionate customer service to create an excellent patient experience - Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations - Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision - Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience - Encourages patient utilization of front-end technology during the registration process - Enters and maintains confidential and accurate patient information including pa...