Dispute Expert with German (all genders)

Job description

Job Title Dispute Expert with German (all genders) Job Description: Minimum required Education: Bachelor's Degree/ Vocational Education in Finance, Accounting, Business Administration, Economics, Data Analysis or equivalent. Minimum required Experience: No prior experience required with Bachelor's OR minimum 4 years of experience with Vocational Education in Credit Risk Management, Financial Analysis, Accounts Receivable Management, Contract Management, Collections or equivalent. Your role: Coordination of dispute process among different functions ensuring effective adoption of dispute standard process to ensure they are dealt in line with internal policies and procedures and agreed SLAs M onitoring if disputes are logged with sufficient information and as per provided WI Monitoring if disputes are a ssigned and reassigned as per resolution flow Monitoring if resolution is communicated to the Customer by agreed channels FSCM Housekeeping: Setting-up and coordinating dispute Daily Management for each of the zones with Resolvers from across the functions to drive effective resolution within agreed SLAs Setting-up and coordinating dispute councils for each of the zones with HOFs, Disp...