Vendor Support Specialist with German (fixed-term contract for 18 months)
Ecolab · Kraków, Lesser Poland, PL
As a Vendor Support Specialist, you will be responsible for the front-line communication and support for our suppliers and for the quick resolution of invoic...
Job description
As a Vendor Support Specialist, you will be responsible for the front-line communication and support for our suppliers and for the quick resolution of invoices, payments, and ordering queries received from external suppliers or internal clients. How You’ll Make an Impact: Reacting quickly and efficiently to all bottlenecks in the process of supplier invoice processing Maintaining a good working relationship with our key suppliers Continuously finding ways of improving our internal procedures and processes to reduce transactional costs and processing times of supplier invoices and queries Driving all vendor-related queries: Collection of Debit balances and Duplicate payment recovery Solving ad-hoc issues and urgent payment requests Managing account statements to drive account reconciliations Inquiries such as PO-related, invoice, and payment-related, etc. Qualifications: Very good English and German language skills Knowledge of any other European language will be an advantage Previous experience in sales support, customer support, and other related Basic knowledge of Accounts Payable is an asset Knowledge of SAP with a clear understanding of financial and procurement processes is an...