RN Case Management Coordinator

Job description

Overview About the Role: The primary purpose of the Case Management Coordinator position is to coordinate the patient’s progress through the system. He/she collaborates with physicians and clinical staff to ensure resource utilization is appropriate to the patient’s clinical and psychosocial needs and that it remains within covered benefits. The Case Management Coordinator seeks creative solutions to process and system issues, which create a barrier to the delivery of medically appropriate, cost-effective care. He/she is responsible to ensure compliance with regulatory standards related to level of care determinations, utilization and discharge planning. The Case Management Coordinator performs transitions of care and discharge planning, and supports the mission of University Hospital. Responsibilities: What You’ll Do: - Service provided is patient centered; actively contributes to creating a friendly, welcoming and safe environment; communicates clearly; responds to complaints and concerns by resolving issues immediately; organizes work processes to accommodate customer needs; meets or exceeds customer expectations; acts as a role model for Service Excellence; maintains profession...