Lead Membership Manager

Job description

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Program Delivery and Execution Skills: Customer Service, Operations Management, Policy Compliance Certifications: None Experience: 6 + years of related experience US Citizenship Required: No Job Description: The Lead Membership Manager is our lead in operations supporting the integrity and effectiveness of Organ Procurement and Transplantation Network (OPTN) membership processes. This role involves monitoring compliance with OPTN policies and bylaws across transplant centers, organ procurement organizations (OPOs), and laboratories, as well as processing membership applications, maintaining accurate records, and performing data-driven analysis to enhance system quality. The Lead Membership Manager acts as an essential liaison with members, providing guidance, ensuring regulatory adherence, and supporting the Membership and Professional Standards Committee (MPSC) in their oversight activities. Key Responsibilities: The Lead Membership Manager is responsible for 1. Task Oversight 2. Compliance Monitoring 2. Applicat...