Director of Pet Care Operations

Job description

ESSENTIAL FUNCTIONS: (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.) Please note: We do not accept submissions from third-party recruiters or agencies. Operations & Facility Oversight: - Direct and manage daily operations of two pet care facilities, ensuring adherence to policies, procedures, and company standards. - Support oversight of veterinary services, coordinating with veterinarians and clinical staff to ensure high-quality care. - Maintain knowledge of new programs, policies, equipment, and industry best practices, ensuring staff are trained and updated accordingly. - Supervise front office, pet care staff, grounds, laundry, recreation, and other facility support functions. - Plan and coordinate meetings, events, and presentations related to pet care operations. - Develop and monitor operational budgets, purchase orders, and inventory management to ensure facilities operate efficiently and within financial targets. Leadership & Staff Management: - Lead, mentor, and motivate staff to provide exceptional guest service and animal care. - Create employee schedules and manage staffing nee...