Front Desk Receptionist

Job description

Description JOB DESCRIPTION SUMMARY: As Front Desk Receptionist with Elite DNA Therapy, your primary responsibility is the daily supervision of the receptionist’s staff. To ensure all team members are greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner. Requirements: JOB REQUIREMENTS: ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO: - Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures. - Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures. - Answer all incoming calls and route them to the appropriate staff. - Register all patients per registration protocols and collect all documentation. - Generate required documents for each patient and ensure all documents are completed in full. - Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient. - Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures. - Inform p...