Customer Service & Parts Administrator - 12 months fixed term contract

Job description

A fixed term contract has arisen within our Maritime Crane division in Biggleswade for a Customer Service & Parts Administrator – 12 months fixed term contract. The role contributes to the success of Liebherr-Great Britain Ltd by ensuring effective procurement and sales of machine parts to help ensure maximum commercial recovery from service engineers’ times. This role will also participate in minimising the work-in-progress stock levels along with maintaining and developing administrative procedures whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership. Your responsibilities: - Promoting and preparing parts quotations and sales orders. - Ensuring all urgent parts and aftersales issues are dealt with and progressed. - Progressing and chasing supplier orders and back orders. - Participating in taking calls from customers, liaising with service engineers, all members of the MCC sales and after-sales team and all other company personnel as appropriate. Enters new parts details onto the system to provide information and pricing to enable effective ordering. - Effectively operating Liebherr systems to identify spare p...