Hotel Receptionist

Job description

Hotel Receptionist We are seeking an enthusiastic individual to join our friendly reception team You will be working in a beautiful newly renovated 30 bedroom hotel with stunning sea views. Located in the picturesque village of Robin Hood's Bay, on the North Yorkshire Coast The hotel offers a range of luxurious bedrooms, as well as excellent dining facilities with a newly refurbished sea view restaurant, stunning cocktail bar & lounge, as well as a large friendly traditional Yorkshire pub. We also host weddings and various events throughout the year Main duties Include: Experience in a customer focused environment with good IT, administration and communication skills would be preferred, however if you have excellent customer care skills and a positive approach then we would be more than willing to invest time and training to the right candidate. - Greeting and registering guests - Assisting with check-in and check-out - Handling reservations and room assignments - Providing outstanding customer service - Managing phone calls and guest inquiries - Processing payments - Email responding and management - Solving guest issues - Cash handling - Collaborating with other hotel staff for s...