F&B Supervisor

Job description

Restaurant Supervisor (Enoteca) The Restaurant Supervisor's main function is to promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on associate satisfaction and delivery of prompt and courteous service. The restaurant supervisor is accountable for sales and profit in his/her area. - Open and close shift in accordance with manager's checklist. - Initiate guest interaction through seeking and soliciting feedback from guests. - Train, maintain and enforce all brand service standards using use records, menus and appropriate reference materials including guest surveys/reviews. - Properly execute revenue and check control procedures on shift. - Handle daily associate relations (e.g., scheduling, time adjustments). - Maintain a safe and sanitary work environment for all associates and guests. - Gather and implement all proper tools for running shift, (e.g., schedules, floor plans, reservations, checks). - Find solutions for problems such as call outs, last minute bookings or any other daily opportunities that may arise. - During each shift, ensure that guests are satisfied by assisting with serving, s...