Senior Specialist, Benefit Sales (In Field - Brooklyn, NY)
Molina Healthcare · Brooklyn, New York, US
JOB DESCRIPTION Job Summary Provides senior level support for member enrollment activities including identifying, interviewing and screening prospective elig...
Job description
JOB DESCRIPTION Job Summary Provides senior level support for member enrollment activities including identifying, interviewing and screening prospective eligible members for Molina health insurance products, assisting with health plan selection and enrollment processes, processing paperwork and ensuring documentation accuracy and follow-up. Also develops and maintains relationships with local community agencies, health care organizations, and county/state agencies that refer potential eligible members, and represents at community-based outreach events to aid enrollment efforts. Essential Job Duties: - Assists with inbound/outbound calls as necessary to support facilitated enrollers with achievement of monthly, quarterly and annual member enrollment goals. - Leads projects and provides support to facilitated enrollers to meet enrollment targets. - Provides support across initiatives, including quality checks to marketing tracking and works with leadership to successfully support facilitated enrollers in enrollment goals/formulate resolutions for enrollers missing enrollment expectations; identifies challenges and communicates accordingly to leadership. - Successfully maintains and/o...