Program Administrator (Managed Services)

Job description

📍 Hybrid / Remote (New Jersey area is preferred) 🕐 Full-time 🚩 Start: June 2026 Papirfly is a leading B2B SaaS Group (MarTech) with >250 employees across seven international markets. We’re looking for a Program Administrator to join our Managed Services team and support our key North American clients. In this role, you’ll be at the center of everything; working with clients, agencies, and internal teams to keep marketing assets organized, up-to-date, and easy to use within our platform. This is a great opportunity for someone who values communication and organization, does well working within digital suites , and wants to grow in a fast-moving, international SaaS environment. What you’ll be doing: Manage and organize marketing assets in our platform (uploads, updates, and archiving). Keep the DAM system up-to-date, relevant, and user-friendly. Communicate with clients and support them with their day-to-day needs. Be the go-to person for client questions and support requests (handled via Zendesk). Coordinate requests with internal teams, including developers and other Managed Services team members. Review content regularly and ensure everything meets brand guidelines. Support the ro...