Intake Receptionist/Food Pantry Coordinator

Job description

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most. Position Summary: The Intake Receptionist/ Food Pantry Coordinator provides front-line client support and administrative coordination for Family Services programs. This position greets and assists clients, facilitates intake and documentation, maintains accurate client records, and ensures confidentiality at all times. The role also oversees daily pantry operations, including inventory control, food bank ordering, volunteer coordination, compliance documentation, and statistical reporting. The position in consultation with the Case Worker, Case Specialist, and Business Manager, supports program effectiveness by delivering compassionate service, maintaining organized records, and adhering to established policies and procedures. Essential Responsibilities: Client Services & Front Desk Support - Greet and assist clients in person, by phone, and through agency referrals; provide direction to appropriate services. - Facilitate and process client intake documentation in accordance with program requirement...