IT Business Services Senior Consultant / Technical Landscape Owner

Job description

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do: As a Technical Landscape Owner, your responsibilities include: - Deep understanding of customer landscape from technical and business perspectives including its interfaces - Strong collaboration with the customer for planning and operations - Align on upcoming changes with the Release Management and plan the execution accordingly - Ensure high availability of customer service by supporting service restoration in critical situations and working proactively on the stability of the landscape - Analyse and deep dive into issues including the creation of RCAs as the foundation for continuous improvement - Support productization of services including, if required initial setup, d...