Child Access/Acute Intake Counselor

Job description

Job Description: ESSENTIAL JOB FUNCTIONS Provides telephone screening for people who call SCS Access System. Determines client eligibility for services and verifies coverage. Maintains and uses written clinical criteria. Assesses callers for emergency risk; performs triage. Schedules and reschedules initial appointments. Documents clients’ presenting problems and demographic data. Enters client information into CMHC Request for Service database. Ensures compliance with Access standards (e.g. routine appointment scheduled within seven days). Consults with team members and other SCS staff regarding clinical situations with specific clients. Provides information about community resources. Maintains monthly report data relating to numbers of calls taken, appointments scheduled, and referrals made. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. EDUCATION: - Bachelor’s degree in Social Services, Human Behavior Sciences or related field of study. EXPERIENCE: - Minimum o...