Director of Ticket Operations (Athletics)

Job description

Position Function: Responsible for assisting the Assistant Athletic Director for Ticket Operations with planning, organizing and controlling the operations of the Ticket Office; also assist in the management and administration of all ticket office staff and event operations. Salary Grade : 14: Please see Staff Compensation Structure for salary ranges. Essential Duties and Responsibilities: 1. Assist with all facets of the daily operations of the Ticket Office, ensuring compliance with the University, state, and federal laws, policies, and regulations. 2. Assist with the supervision of personnel, which includes work allocation, training, promotion, and enforcement of internal procedures and controls, and problem resolution. 3. Assist the Assistant AD of Ticket Operations in all areas of Football ticketing. 4. Manage all ticketing operations for an assigned sport, outside of football, including season ticket seat assignments, scheduling of staffing at games, management of post-season ticket allotment and travel for post-season tournaments. 5. Assist with management of relationship with secondary market ticketing partner, including collection of data, customer service and inventory ma...