Front Office Lead

Job description

Job DetailsJob Location: SANDY SPRINGS - Sandy Springs, GA 30328Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: NegligibleJob Shift: DayJob Category: Admin - ClericalPrimary responsibility is to ensure that the processes of the front desk area are managed, controlled and maintained appropriately and professionally. The Front Office Lead must enjoy providing customer service, enjoy working with others and have a desire to achieve the corporate objectives as stated in the mission statement. The role oversees the Front Office Lead in greeting/welcoming patients, scheduling appointments, coordinating surgery schedules and accepting patients’ payments. Position interacts with the patient and ensures that check-in and check-out is carried out accurately, friendly and efficiently; answers general questions about TEG’s policies, procedures, and services. Provides a kind and caring attitude to ensure the patient’s experience is positive. Consistently enters data in EHR system and record detailed information in patient’s files. Essential to communicate with patients, insurance providers, medical providers, physicians, staff and co-workers in an effective and professi...