Reception Assistant (South-East Campus) (Part-time) Staff Pool

Job description

Reception Assistant (South-East Campus) (Part-time) Staff Pool - 26001BV Description: SUMMARY: Operate multi-line telephone system to relay incoming and intra-system telephone calls. Provide information and directions to callers and visitors in an efficient and courteous manner. Communicate with a culturally diverse population. Under direct supervision, perform basic front office duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Answer and transfer telephone calls, handling multiple lines; Expedite phone calls by giving clear, concise, specific information; Provide excellent customer service to all callers and visitors; Provide current and correct information to visitors and callers; Provide students with general information about registration, financial aid, testing, counseling, etc., and refers students to appropriate person or department; Greet visitors and directs them to appropriate personnel or department; and Maintain and update phone list for college offices and departments. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The quali...