Service Technician - windows and doors
Pella Corporation · Austin, Texas, US
The Service Technician is responsible for providing quality service visits to customers to inspect, repair and/or adjust Pella windows and doors in the field.
Job description
The Service Technician is responsible for providing quality service visits to customers to inspect, repair and/or adjust Pella windows and doors in the field. The Service Technician will diagnose product issues in the field, determine and perform the correct resolution, and communicate accordingly with customers and internal service team. This position is responsible for ensuring all customer service calls are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude. Pella Family of Brands offers the following benefits: The target pay range for this role is $25- $28/hr., with eligibility to receive other supplemental earnings such as over-time. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, specific work geography, as well as internal equity and alignment with market data. - Company sponsored benefits that include healthcare, dental, and vision plans - Company paid life insurance - Company paid short/long term disability insurance - Paid vacation - Paid sick and personal days - 9 paid holidays - Generous 401(k) plan with 4% company match - Tui...