Member Service Specialist/Call Center

Job description

Overview $20/hour plus monthly incentive and Saturday bonus Are you searching for a career opportunity with amazing benefits and ability to make an impact on the lives of others in your community? We are honored to be a Best Place to Work in Indiana for over a decade. Our mission is helping members live their financial dreams. As a Member Service Specialist (Call Center Representative) you will be a trusted financial advisor for our members, while maintaining professionalism on and off the telephone. Responsibilities: Daily responsibilities consist of: - Problem solving and member account maintenance - Using multiple systems to process member’s requests - Identifying needs and recommending appropriate products and services - Collaborating with peers and supervisors on a daily basis - Providing excellent member service over the telephone You may enjoy this job if: - You are a problem solver, with attention to detail - You prefer providing customer service over the phone - You want career growth and opportunity - Starting pay at $20/hour Qualifications: What we are looking for: - High School Diploma or Equivalent - Preferred Call Center Experience - Previous Customer Service Experien...