Training Enablement Manager

Job description

The Manager, Training Enablement, is responsible for the strategy, development, and deployment of ICR-owned training and enablement solutions that ensure company-owned restaurants are fully prepared to execute new initiatives with confidence and consistency. This role owns training enablement for cross-brand, ICR-specific systems, processes, and operational programs, while partnering closely with Brand Training/L&D teams to align standards, timing, and deployment for shared initiatives. As a core member of the Strategic Activation & Enablement (SA&E) team, this role ensures training is fully integrated into Project Excellence readiness gates and activation timelines. RESPONSIBILITIES: ICR Training Strategy & Enablement: - Own training enablement for ICR-specific initiatives, ensuring content is clear, practical, and operationally relevant. - Define and apply training standards that support readiness, adoption, and sustained execution. - Partner with Activation Governance to ensure training requirements are met prior to initiative launch. Training Content Development (ICR-Owned): - Design and develop ICR training materials, including: - Modular learning content and microlearning - S...