Customer Service Officer- Part Time
Kinetic · Launceston, Tasmania, AU
Stable Permanent Part-Time Role – Enjoy the security of a 30-hour work week with a consistent roster , working across a 7-day schedule to help keep Launcesto...
Job description
Stable Permanent Part-Time Role – Enjoy the security of a 30-hour work week with a consistent roster , working across a 7-day schedule to help keep Launceston moving. Customer Service & Administration Officers: Permanent Part-Time | 7-Day Roster | Launceston Are you a people person who thrives in a fast-paced, customer-facing role? Do you love being out and about, engaging with the community and making a real impact? If so, we want you on our team! Kinetic is Australia and New Zealand’s largest bus operator, moving people safely and reliably 365 days a year . We’re looking for two Customer Service & Administration Officers to be the first point of contact for our passengers, providing exceptional service and support across our Launceston network. What You’ll Do: - Be a friendly face for our passengers, answering questions and providing travel information. - Assist customers with ticketing, reservations, and sales to ensure a smooth journey. - Support our drivers and ensure a comfortable travel experience for everyone. - Assist passengers with luggage handling when required. - Handle phone and email enquiries in a polite and professional manner. - Maintain the cleanliness and presen...