Shift Supervisor-Valet-Silver Legacy

Job description

Supervise valet attendants, key booth attendants, doorman and luggage attendants, deal with guest complaints, competently organize the valet port, park guests vehicles, bring guests vehicles down from garage, help guests with luggage and drive guests to and from the oversize lot. Supervise, instruct, train, and discipline valet employees as necessary Prepare work schedules: Monitor checking in and out of man-lift keys Monitor and maintain safe operation of man-lift Maintain cleanliness of valet office: Place “FULL” signs out when garage is full and take down when garage is open and available Park and retrieve guest’s vehicles: Secure the guest’s vehicle: Hang keys on the keyboard on the proper hook Remove keys from the keyboard and match to the valet ticket numbers File valet tickets in the ticket rack provided Move luggage and/or call a bellmen Drive guests with oversized vehicles to the employee lot and return guests to their vehicles Pull luggage out of luggage room for guests when bellmen is unavailable Allowing no one to park outside the valet office without leaving the vehicle key Keep valet office door closed when absent from the office Answer phones: Ensure guest courtesy:...