Operations Coordinator, Lead

Job description

Job Title: Operations Coordinator, Lead Work Place Flexibility: Onsite: Legal Entity: Entergy Services, Inc.-ESI (OLD) Job Summary/ Purpose: This position is responsible for directing, scheduling, training, and developing Distribution Control Center Operators to ensure the safe, reliable, and customer-focused operation of the electric distribution system. The role entails providing leadership in daily operations, emergency response, and continuous improvement initiatives, while fostering a culture of safety, accountability, and operational excellence. Additionally, the responsibilities include planning, scheduling, drafting, and executing orders for both planned and unplanned outages, as well as substituting for operators or the Supervisor at the discretion of DOC Leadership. Job Duties/Responsibilities: Ensure accurate and timely execution of switching operations and outage restoration using ADMS/OMS/DMS platforms. Provide active support for Distribution Operations Center (DOC) functions by performing Operator or Supervisor duties as needed, particularly during peak demand periods, emergencies, or at the discretion of DOC Leadership. Maintain training documentation and ensure comp...