Business Development Coordinator I

Job description

About the Role Be the voice of our brand. As our Marketing & Inbound Coordinator, you are the first person our customers meet. You’ll turn every inquiry into an opportunity by providing a high-end, helpful experience on every call—whether you're welcoming a new prospect or guiding a service-related request to the right place. Behind the scenes, you’ll be our Salesforce expert, keeping our data clean and our connections strong. You’ll act as the essential link between marketing and sales, ensuring every lead is researched, tracked, and set up for success so that no great opportunity is ever left behind. Your Impact: Key Responsibilities: - Answering Inbound Calls: Respond to customer questions, provide basic product/service information, and transfer calls to the correct department. - Managing Marketing Leads: Sort and track incoming leads from various sources so they are assigned to the right business unit without delay. - Customer Support: Assist with sales inquiries to ensure every customer has a professional and helpful experience. - CRM Data Entry: Accurately enter and update customer details and call notes in our CRM system. - Lead Research: Use sales tools to check the quality...