Host

Job description

SUMMARY: The Host greets, seats and offers a parting comment to all guests, answers the phone and maintains sanitation, safety and cleanliness standards in their work area. The Host processes and packages take-out orders. The Host answers guest’s questions, responds to guest requests and assists servers in clearing plates and re-filling beverages when the restaurant is full and there is another Host or Manager at the front door. The Host consistently practices all guest acknowledgement requirements. Reports To: Restaurant Manager: SPECIFIC RESPONSIBILITIES: - Prepares the lobby area for guests’ arrival. - Opens the door and greets guests as they enter. - Determines seating preferences and advises guests of waiting time if any. - Directs guests to waiting areas and maintains an accurate waiting list on a first come, first served basis. - Notifies guests that their table is ready and guides the guests to the table. - Distributes menus to each guest at the table. - Answers the telephone before the third ring and responds to guest inquiries. - Writes take-out orders from call-in or walk-in guests. - Processes, packs and collects payment on take-out orders. - Responds professionally to...