Technical Service Representative

Job description

Technical Service Representative Wisconsin Distribution Center: 12885 104th Street, Pleasant Prairie, WI 53158 High-quality people and high-quality products. That’s what you’ll find when you join Uline as a Technical Service Representative. In this role, you’ll advise customers on how to use their Uline products properly and efficiently and make repairs to returned items. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Hours: Monday - Friday, 10:30 AM to 7 PM. Position Responsibilities: Repair products returned by customers including packaging tools and equipment. Provide technical support to our customers through email and over the phone, offering solutions to prevent unnecessary product returns. Act as a resource for departments, answering questions and supporting their repair-related needs. Coordinate parts and estimates for repairs. Minimum Requirements: High school diploma or equivalent. Bachelor's degree preferred. Prior electrical and mechanical experience a plus. 2+ years of customer support experience a plus. Benefits: Complete health insurance coverage and 401(k) with 6% employe...