System Administrator I (Practice IT)

Job description

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role: The Systems Administrator I serves as the frontline guardian of IT integrity for our Practices, ensuring the technology supporting our customers' daily operations is consistently stable, secure, and optimized. This role requires a blend of hands-on L2 technical troubleshooting and a proactive focus on automation and comprehensive documentation, all aimed at delivering a reliable and seamless technical experience for every practice we support. What You'll Do: Assist in the installation, configuration, and maintenance of computer hardware, software, and peripherals Troubleshoot and resolve technical issues related to network, server, and...