Service Catalogue Manager

Job description

This is us At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development. This is the job: We are looking for a Specialist who will support the management and continuous improvement of IT Service Catalogue Management within an enterprise IT environment. The Service Catalogue Manager ensures that IT services, service requests and service offerings are accurately defined, maintained, communicated and aligned with organizational needs and ITIL practices, including proper representation in the ITSM solution. This is you: Excellent practical knowledge of IT Service Management, with focus on: IT Service Catalogue Management, Service Request Catalogue Management, Service Offerings Practical experience customizing and describing Service Catalogue Management practice Practical experience implementing and managing IT Service and Service Request Catalogues Practical knowledge and hands-on experience implementing and managing Service Catalogue Management pr...