JobMesh

WALL DELI/DEPT LEADER

Kroger · Albuquerque, New Mexico, US

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to r...

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. - Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. - Offer product samples to help customers discover new items. - Suggestive sell through intercom announcements. - Observe scheduled shift operating hours. - Adhere to all local, state, and federal health and civil code regulations. - Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department. - Monitor and maintain quality standards throughout the department. - Ensure product freshness and safety th...