Senior Data Center Operator

Job description

Oracle Data Center Operations (DCO) has an opportunity for a Data Center Global Support Engineer who will be responsible for a wide variety of support and escalation across Data Center Operations. If you are ready to drive consistently great customer outcomes and accelerate the growth of our business, come join the Oracle Cloud Infrastructure (OCI) organization. You need to be highly motivated, self-driven and have a good combination of technical and support skills, while being focused on continual improvement within the operation. You will combine hands-on technical expertise with a passion for clear documentation and continual improvement—supporting escalations, incident response, and operational health across one or more data centers while strengthening the knowledge base that enables teams to move faster and deliver consistently great customer outcomes. Working with a global, multi-level team, you will lead performance analysis, proactively monitor facility health, and partner across functions and regions to drive process improvements, automation, and risk mitigation. You’ll also play a key role in new region builds and expansions—serving as a primary liaison for expansion work...