Clinical Business Operations Representative 2 (H)

Job description

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet . The Clinical Business Operations Representative facilitates the prompt resolution of problems related to pre- and post-care that arise in daily clinical operations. The incumbent in this position performs general administrative and clinical functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records. This role will also assist patients in a courteous, efficient, and professional manner and ensure adherence to divisional and departmental service standards. CORE JOB FUNCTIONS: This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities, as necessary. - Assists the departments in managing expectations surrounding pre- and post-patient care. - Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documen...