Technical Support Representative
Sonic · US
Why Sonic? Since 1994, Sonic has been committed to building a faster, more affordable internet, and to hiring the nicest people around. We are looking for ex...
Job description
Why Sonic? Since 1994, Sonic has been committed to building a faster, more affordable internet, and to hiring the nicest people around. We are looking for exceptional employees who want to challenge the industry for the better by putting members first and offering accessible connectivity for everyone. Foster your personal growth, develop your career, and make a difference in an industry where honest business practice has become optional. Every career opening at Sonic is an opportunity to join a dedicated team where each department works closely together with one another. Join a community-minded company that empowers the growth of a better internet — one home, one business, one employee at a time. Bilingual Preferred!!: About the job: Technical Support Representatives will provide customer support and technical issue resolution via phone, email and other electronic mediums. This team will consistently deliver knowledge and superior support through understanding and strong communication with each customer. Your Impact/Duties: - Provide customer support and technical issue resolution via phone, email or SMS - Configuration of customer equipment and/or software to connect to the intern...