Restoration Estimator & Insurance Claims Specialist

Job description

Benefits: The Role We are looking for a Senior Restoration Estimator & Insurance Claims Specialist who combines field restoration expertise with deep knowledge of how insurance carriers operate. This is a player-coach role: you will inspect losses, write carrier-compliant estimates, manage the full claims lifecycle, and build the internal discipline that drives our scorecard performance and lead volume.If you have worked inside a carrier, as an Inside Technician or field adjuster, within a TPA network, or as a senior restoration professional who truly understands carrier QA systems and approval workflows. We want to talk to you. - Bonus based on performance - Competitive salary - Paid time off What You Will Do: Claims & Carrier Compliance: - Own the full claims lifecycle from FNOL through final payment, meeting all carrier documentation, upload, and communication requirements - Manage video documentation protocols for all mitigation assignments — training, QA, and upload verification - Navigate carrier approval hierarchies: know when IT reviewer authorization is required versus adjuster approval, and ensure all approvals are documented in the carrier system before work begins - Mon...