988 Crisis Counselor - Full Time

Job description

Description Type : Full-Time: Reports to: 988 Crisis Supervisor: Office Location: Work from home position (not a remote “work from anywhere” role). Must maintain a private, confidential workspace in your home within the Chicago area and be able to attend in-person trainings and meetings at our Chicago office (224 W. Hill Street, Suite 410, Chicago, IL) as requested. Shift Available: Tuesday – Saturday 3:45pm – 12:15am Work schedules are subject to change as necessary to meet the Agency’s and its client’s needs. Reasonable notice is provided to facilitate personal planning. Required to work three (3) of six (6) “primary” holidays (Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas, and New Years Day) as determined by supervisory staff. Required to work any other recognized organizational holiday that your shift aligns with. Training: Each employee is required to complete a set training course prior to being eligible to answer calls for the 988 Suicide and Crisis Lifeline. The first day of training is in person at our Chicago office from 9 AM – 5 PM. Beyond that, the training will be completed virtually using live and self-paced modalities. Facilitator-led training will be...