Help Desk Operator

Job description

Help Desk Operator – Mascot, NSW Location: Mascot, NSW Company: BGIS, Major Transport & Infrastructure Environment Employment Type: Full-Time, Permanent, On-Site Salary: $70,000 plus Superannuation Shift Structure: Monday to Friday, 6am to 2pm Other Information: Free On-site Parking We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging. About BGIS: BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence. Purpose of the Role: BGIS is seeking two Help Desk Operators to join a newly established Facilities Management Hub supporting a large, high-traffic transport environment. These roles have been created as part of an exciting new contract, offering the opportunity to be part of a growing team from the outset. Reporting to the Planning and Reporting Manager, you will play a central role in coordinating maintenance services by managing service requests, triaging issues, and ensuring work orders are efficiently scheduled and...