Content Designer/ Sr Content Designer, UX

Job description

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job: - This job is a member of the Digital Customer Experience team within the Customer Experience Organization at American Airlines. We're a multidisciplinary UX team that drives the user experience for both customer and employee-facing applications. - In this position, you'll be responsible for planning, creating and managing content across multiple digital channels. - The UX Content Designer has a deep understanding of the content planning, tone-of-voice, style and formatting needed to maintain consistency and brand identity. - You'll partner with UX Product Designers and product teams to provide relevant, customer-focused content based on the understanding of our customers' and team members' behaviors, needs and...