Client Experience Consultant

Job description

Location: Quincy,Massachusetts,United States ABOUT MAGELLAN JETS: Founded in 2008 and now one of the largest private aviation providers, Quincy, MA-based Magellan Jets is a premier provider of private aviation solutions, offering a comprehensive range of Jet Card ownership, On-Demand Charter, and Aircraft Sales and Management. With a focus on personalized service, Magellan Jets is dedicated to delivering customized and unparalleled flying experiences to its Private Clients worldwide. Magellan Jets and its FAA-certified Flight Operations team lead one of the industry’s most comprehensive safety management systems and protocols, providing peace of mind to the most discerning travelers. POSITION SUMMARY: Reporting directly to the Client Experience Manager, you will play a pivotal role in providing exceptional customer service and handling the day-to-day client interactions and cater to our clients’ individual preferences and needs with the utmost care. Anticipating their requirements and preempting any issues ensures our clients enjoy a worry-free journey every time they fly with us. ESSENTIAL FUNCTIONS: As a Client Experience Consultant, you'll be at the heart of our commitment to de...