Sales Support Specialist

Job description

Sales Support Specialist Department: Sales: Employment Type: Full Time: Location: Columbia, Missouri: Compensation: $18.00 - $20.00 / hour Description: As a Sales Support Specialist, you’ll partner with clients and our internal team to support corporate accounts and ensure a seamless customer experience. You’ll manage orders, deliver excellent service, and leverage our Gearcor Marketplace platform for efficiency. Key Responsibilities: - Support order management and processing by working with customers to ensure prompt product delivery - Learn and understand client operational structure and adapt company platform(s) to meet needs - Creatively troubleshoot and resolve issues, building strategy for resolution before problems arise - Establish and maintain consistent communication methods and cadence with clients - Become an expert in Gearcor products and their relevance to clients - Work collaboratively with cross-functional teams to create an excellent client experience - Provide honest, consistent, and actionable feedback to Senior Account Manager(s) - Other duties as needed to create an exceptional experience for our stakeholders Skills Knowledge and Expertise: Why it's great to bu...