Talent Engagement Specialist

Job description

Company Description We help employers recruit and retain talent. We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Job Description: In this Talent Engagement role, you will be an integral part of the Operational Business team. You will be responsible for greeting clients, managing the office and reception area, conducting client outreach, and supporting the team with administrative tasks. You will handle incoming business calls, including answering inquiries, directing callers to the appropriate staff, responding to voicemail messages within 24 hours, and confirming client appointments and event attendance. A key part of this role includes managing client information in the database and ensuring each client is supported through completion of their services. You will assist management by gathering required data, generating reports, and supporting Quality Assurance functions to ensure accuracy. Additionally, you w...