Customer Communications Specialist

Job description

Title: Customer Communications Specialist State Role Title: PR & Mktg Spec III Hiring Range: $60,000 - $80,000: Pay Band: 4: Agency: VA Information Tech Agency: Location: VA Information Technologies: Agency Website: https://www.vita.virginia.gov/: Recruitment Type: General Public - G Job Duties: VITA seeks an efficient, organized, responsive and effective professional to join its Strategy and Communications Division as the customer communications specialist. This role is responsible for assisting with critical business-related content and messages to Commonwealth of Virginia agencies and localities. The customer communications specialist helps shape how VITA connects with and supports its customers, playing a pivotal role in advancing digital modernization throughout the Commonwealth. Part of a cross-functional team, the ideal candidate is a collaborative multi-tasker, prioritizes consistency, can meet tight deadlines and is adept at translating complex technical language into customer-friendly messaging. VITA needs a proactive professional with a positive, solution-focused attitude and excellent work ethic who can partner with colleagues to produce mutually beneficial results. The...