FPA Support-Patient Coordinator-FPA Operations

Job description

Greets and establishes first contact with patients. Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing. Responsibilities may include provides secretarial and clinical support to Physicians & Surgeons in a faculty practice setting. *This position will require consistent rotation in various Faculty Practices; flexibility is a must. Must be able to adapt quickly to a growing and changing environment. 1. Greet patients either in person or via telephone, enter and update their insurance/demographics in the practice management system. 2. Verifies patients insurance coverage prior to patients appointment and advised patient of any insurance referrals or authorizations needed. Prior to patients arrival or at minimum at time of arrival before visit. 3. Communicate with appropriate staff regarding patients arrival, and ensure that patients medical record is available for physician. 4. Process/update HIPAA-related paperwork and other institutional forms as necessary. 5. Collect or retrieve referrals or insurance authorizations for procedures and tests ordered by attending physician. 6....