Sales Specialist - Windows

Job description

Position Purpose: This Customer Service Representative promotes the sales of window and door products and ensures customer satisfaction through effective service, strong relationship-building, and sales support. The role engages directly with walk-in customers, coordinates with other sales, drivers, and warehouse teams, and delivers exceptional counter and phone service. Ideal candidates have window & door knowledge, they're customer-focused, tech-savvy, and aligned with our “Make Money and Have Fun!” culture, with opportunities for growth in sales or management. Key Responsibilities: Promote the sale of all related window and door products by answering the phones promptly, waiting on customers in the showroom and building relationships with customers through a positive, can do attitude. Provides product information, resolves issues efficiently, and maintains accurate customer records. Engages walk-in customers with exceptional counter sales support and collaborates with sales, drivers, and warehouse teams to ensure timely order fulfillment. Manages phone inquiries professionally, processes transactions in the ERP system, and contributes to sales growth by identifying new opportuni...