Tier 1 Operations Support Specialist

Job description

Tier 1 Operations Support Specialist The Opportunity: Engineering to make a system more resilient and efficient frees up time and money to build more capabilities. Whether you come from a background in network engineering, systems administration, or software development—if you have a passion for making systems better, we need you! As a site reliability engineer (SRE) on our team, you’ll help the Intelligence Community develop more robust systems by building a resilient infrastructure. You’ll build in redundancy, implement monitoring tools, and automate wherever possible. You’ll reduce toil by scripting routine tasks and automating self-repair. This is your chance to further your skills in cloud technologies while continuing to grow your SRE experience. Work with us as we help support our client's missions with continuous and uninterrupted operation support. Join us. The world can’t wait. You Have: 1+ years of experience in a technical support role such as IT operations or help desk Experience performing initial troubleshooting for system, application, or network issues Experience using ticketing or incident management tools such as JIRA or ServiceNow Experience with Linux or Window...