Operations Analyst - Accredo - Remote

Job description

Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Accredo is currently seeking an Operations Analyst. The Operations Analyst is primarily responsible for collaborating with the Resource Management Team, Site Directors and Managers to execute the daily and weekly strategies based on forecasted volumes, offline needs, attendance, and any other business obligations we need to fulfill. We provide a balanced and level loaded skilling plan based upon demand and capacity analysis. This position monitors systems and metrics throughout the day and makes changes to queue resource allocations to ensure service level. Delivers professional activities in the Operations Management job family with a focus on Business Operations. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. Provides standard professional advice and creates initial reports/analysis...